We specialise in delivering innovative and politically-smart citizen empowerment and accountability programmes globally; especially in fragile, transitional and conflict-affected states. Our approach empowers local partners to use the right tools to strategically identify and implement opportunities to advance citizen-led change and oversight of government. We also recognise the importance of strengthening government’s ability to engage citizens through improved transparency and supporting legislatures, and other state accountability institutions. This approach de-emphasises the differences between “demand and supply” or “citizen and state”; instead focusing on how to successfully link them for more effective engagement.